Right of withdrawal


Withdrawal Conditions

Consumers have a 14-day return policy. You can without giving reasons in writing (eg letter, fax, email) or cancel your contract within 14 days - if the goods before the deadline - by returning the goods revoked. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:

KiOase eU
Burkhard Behm
Basler Landstrasse 96
79111 Freiburg
Fax: +49 (0) 3212 1302019
email: info@kioase.de

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that a different method of delivery than the offered by us, cheapest standard chose dardlieferung), and repay immediately latest within fourteen days from the date on which the notification has been received of its cancellation of this contract with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

End of revocation


Withdrawal form


If you want to withdraw from the contract, then please print this
form and send it back to us.

download this form as a pdf


KiOase eU
Burkhard Behm
Basler Landstrasse 96
D-79111 Freiburg



Hereby I / we revoke concluded by me / us
the Contract of the following products / provision of the
following services:



Order number:

Total price:

Ordered on:

Received at:

Address of the buyer:



Date on which notification of revocation is expressed:



Please print, fill out and send.

printout this form as a pdf

You can also revoke your order by email
on info@kioase.de or do fax the filled out form to: +49 (0) 3212 1302019